Help & Knowledge Base
Everything you need to get your site scanned, monitored, and improving.
Getting started
From zero to your first scan in about two minutes:
- Create your account and confirm your email.
- Click Add Site and enter your website's address.
- Hit Run Scan. In about 30 seconds you'll have a score and a full issue list.
- Install the visitor widget with the one-line snippet on your site's page (see Installing the widget).
- Generate your accessibility statement and link it in your footer.
Not ready to sign up? Run a free scan first — no account needed.
Understanding scan results
Every scan checks your pages against WCAG 2.1/2.2 Level AA rules using axe-core — the same engine behind Google Lighthouse. Results include:
- Score (0–100) — severity-weighted progress meter. Higher is better; it is not a legal rating.
- Issues by severity — Critical and Serious issues block real users (fix these first); Moderate and Minor are quality improvements.
- Fix guidance — each issue shows the affected code, where it lives on the page, what the rule means in plain English, and how to fix it.
Honest limits: automated tools catch roughly 30–40% of WCAG issues — the mechanical ones. Things like whether your alt text is meaningful or your page reads in a logical order need human judgment. A clean scan is a strong foundation, not a finish line.
Installing the widget
The widget adds a visitor toolbar — contrast modes, text sizing, dyslexia-friendly font, read-aloud, reading aids, and more. Each site in your dashboard has a unique key; find your snippet on the site's page under Sites.
WordPress (plugin — no code)
- Download the Compliee plugin (.zip)
- In WP admin: Plugins → Add New → Upload Plugin → choose the zip → Activate
- Go to Settings → Compliee, paste your widget key, save
WordPress (snippet)
Prefer code? Add this to your theme's header (or via a snippets plugin like WPCode):
<script src="https://compliee.online/widget.js" data-compliee-key="YOUR_KEY" defer></script>
Next.js / Vercel
Add to your root layout (app/layout.tsx):
import Script from 'next/script' // inside <body>: <Script src="https://compliee.online/widget.js" data-compliee-key="YOUR_KEY" strategy="lazyOnload" />
Shopify, Wix, Squarespace, Webflow, anything else
Paste the same one-line snippet anywhere your platform accepts custom code — typically a "custom code", "tracking code", or "footer scripts" box in settings. Google Tag Manager works too (Custom HTML tag).
Button color and position are controlled from your dashboard — changes apply to your live site within a few minutes, no code edits needed.
Accessibility statement
An accessibility statement tells visitors what standard you target, what measures you take, and how to reach you if they hit a barrier. It is genuinely useful: it demonstrates good faith and gives users with disabilities a direct channel before frustration becomes a complaint.
- Open your site in the dashboard and fill in the statement form (business name, contact, measures taken).
- Compliee hosts the statement for you at a public link.
- Link it in your website footer as "Accessibility Statement" (the WordPress plugin can add this link automatically).
Monitoring & alerts
Websites regress — a new plugin, a theme update, or a content edit can quietly introduce accessibility issues. Compliee re-scans your site on a schedule set by your plan (monthly on Starter, weekly on Pro, daily on Agency) and emails you when your score drops or new issues appear, with a link to exactly what changed.
Your scan history builds a trend over time, so you can show steady improvement — useful for clients and stakeholders.
Plans & billing
- Starter — $19/mo: 1 website, monthly scans (10 pages), widget, statement.
- Pro — $39/mo: 3 websites, weekly scans (50 pages), score-drop alerts, history & trends.
- Agency — $99/mo: 10 websites, daily scans (100 pages), client-ready reports.
Billing is monthly via Stripe — upgrade, downgrade, or cancel anytime from the Billing page. Canceling keeps your access through the end of the paid period.
Frequently asked questions
Does Compliee make my website ADA compliant?
No tool can honestly promise that — including ours. Automated scanning catches many WCAG issues (missing alt text, poor contrast, unlabeled forms), but full conformance also requires manual review. Compliee finds issues fast, monitors continuously, and gives you exact fix guidance — that is the approach accessibility professionals actually recommend, and regulators have fined companies for claiming "one-click compliance."
Do I need both the widget and the scans?
They do different jobs. Scans find and help you fix real issues in your code — that is what improves accessibility and reduces risk. The widget gives visitors helpful tools (contrast, text size, read-aloud) on top of your site. Use both: fix what the scans find, and offer the widget as a convenience.
What is WCAG?
The Web Content Accessibility Guidelines — the international standard for accessible websites, published by the W3C. Courts and regulators in the US commonly reference WCAG 2.1 Level AA when evaluating websites under the ADA. Compliee scans against WCAG 2.1/2.2 AA rules.
How is the accessibility score calculated?
Each scanned page is checked against WCAG rules using axe-core, the same engine behind Google Lighthouse. The score (0–100) weighs issues by severity — critical issues (like images with no alt text or buttons a screen reader cannot name) cost far more than minor ones. The score is a progress meter, not a legal rating.
How often does my site get scanned?
It depends on your plan: Starter scans monthly, Pro weekly, and Agency daily. You can also run a manual scan from your dashboard anytime.
Can I scan a website I don’t own?
The free scan tool can check any public page — useful for evaluating a site before you take it on. For ongoing scanning and monitoring through your dashboard, only add sites you own or are authorized to manage.
Will the widget slow down my site?
No. It is a single small JavaScript file (~15 KB gzipped) that loads after your page renders (deferred), served from a global CDN. It has no framework dependencies and changes nothing until a visitor opens it.
Does the widget work on my platform?
Yes — it is one script tag and works on any website: WordPress, Next.js/Vercel, Shopify, Wix, Squarespace, Webflow, plain HTML, anything that lets you add a script. WordPress users can skip code entirely with our plugin.
Can I cancel anytime?
Yes. Subscriptions are month-to-month via Stripe. Cancel from the Billing page and you keep access through the end of the period you paid for.